# Delete Your Account — Fika

> How to permanently delete your Fika account — via the app or by email. What data is removed and what is retained.

Source: https://fikaconnects.com/delete-account

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Legal Hub

# Delete Your Account.

Fika Holdings Pte. Ltd.

## How to delete your account

You can delete your Fika account at any time. Deletion is permanent and cannot be undone.

### Option 1: Delete in the app

- Open the Fika app and go to Settings.
- Tap Account.
- Tap Delete Account.
- Confirm the deletion. You will receive a confirmation email.

### Option 2: Request deletion by email

Send an email to growth@fikaconnects.com from your registered email address with the subject line "Delete my account." We will process your request within 30 days and send you a confirmation.

## What happens when you delete your account

- Your Story, compatibility test responses, and meeting history are permanently deleted.
- Any pending introductions are cancelled.
- Your identity verification data is deleted from Fika's systems. See our Biometric Privacy Policy for details on biometric data deletion.
- If you have an active paid membership, deletion does not automatically issue a refund — see our Refund Policy.

## Data we may retain

In some circumstances, Fika is required by law to retain certain data after account deletion — for example, records of safety incidents, transaction records for tax purposes, or data subject to a legal hold. This retained data is kept securely, is not used for any service purpose, and is deleted as soon as the legal obligation expires.

## Tokens

Any unused Tokens in your account at the time of deletion are forfeited. Tokens are non-refundable, except where required by applicable law.
Changed your mind?
Settings › Account › Pause Membership

## Contact

For any question about account deletion: growth@fikaconnects.com